Social Media Marketing Immersive - 2 Day (New York)

Raise your social strategy to industry best practice by attending this intensive two-day training course. Gain from the singularly most developed social media marketing workshop available in the US, with training materials honed over the course of training 8,000+ delegates. Get up to speed with the latest developments to maximize your results.

Course location

Available dates


How you’ll benefit

  • Develop a successful social media strategy using proven frameworks
  • Keep ahead of the competition by benchmarking against industry best practice
  • Content strategy best practice to grow a targeted community
  • Save time and money with tried-and-tested management and budgeting tools
  • Advanced measurement techniques to prove success


Course Overview

This workshop will take you through the latest hands-on skills for creatively engaging social media, featuring advanced techniques to maximize your results.

Advance your content strategy and community management practices to get the most return from your social plans. Learn about recent platform changes and the opportunities presented by the latest tools to arrive on the scene.

Packed with best practice examples and in-depth practical advice, the session will provide you with a full understanding of social and its business opportunity.

You will leave the day with the ability to apply expert tools and techniques to promote your brand or client online.

9:30: Welcome reception
10:00: Training commences
11:15-11:30: Refreshments
13:00: Lunch
14:30-14:45: Refreshments
16:30: Training closes

Course Program

Day One

Social Media Strategy

  • Planning: Developing a successful social strategy for your brand or client
  • Integration: How to effectively integrate social activity into your current communication plans
  • Essential creativity: How to creatively plan social campaigns
  • Ethics: Guidance on the codes of ethics and expected methods of engagement online
  • Legalities: Understanding the legal constrictions of engaging in social activity
  • Resourcing: How to resource social activity effectively
  • Productivity: Proven time-saving tools and techniques for engaging high volumes of social media sites

Reputation Management

  • Listening: How to best monitor conversations online and preempt breaking crises
  • Third party tools: Detailed advice on the pros and cons of available paid-for and free tools
  • Corporate voice: High level strategy for managing corporate reputation online

Content Strategy

  • Platform strategy: How to focus your time across social platforms that best fit your business objectives
  • Content calendar: How to build a working content plan to boost efficiency and drive results
  • Content type: How to best plan your mix of copy, image, video and other multimedia content
  • Creative development: How to creatively plan content to maximize community engagement
  • Post frequency: Best practice for planning the number of posts per day
  • Post scheduling: Priority times to post to maximize engagement

Community Management

  • Community engagement: How to best engage with your community and manage negative comments
  • Community growth: Proven techniques for organically growing a targeted community across your platforms
  • Paid boost: Maximize use of paid advertising options to boost your community growth
  • Offline-to-online: Utilizing offline marketing & PR activity to grow your community


  • Building a targeted follower base: How to strategically grow a loyal group of active, engaged followers
  • Detailed mapping: How to find the most influential Twitter users across specific interest areas
  • Tweet scheduling: Priority times to tweet to maximize engagement
  • Effective engagement: Pitching stories to the ‘Twitter Elite’ and inspiring people to ReTweet
  • Journalist essentials: How to pitch stories to journalists via Twitter
  • Tools and techniques: Detailed analysis of the proliferation of free Twitter tools available online


  • Corporate blogging: How to set up a corporate blog, grow a network, plan content and drive traffic
  • Online influencers: How to find the most influential bloggers across specific interest areas
  • Effective pitching: How to pitch to a blogger with the correct etiquette and offer products for review
  • Blogger events: How to run successful blogger events and sync in tandem with traditional media events


Facebook Page Management

  • Maximize effectiveness of your Facebook Page: Turning ‘Likes’ into long-term customers
  • News Feed optimization: How to maximize visibility in your community’s News Feeds
  • Engagement rate: How to drive high engagement levels and large volumes of comments and Likes
  • Driving traffic: Proven techniques for growing a targeted audience on your Facebook Page
  • Compelling multimedia: Integrating video & interactive content to supercharge your Page & drive e-commerce
  • Facebook tools: Latest technologies to better manage your Facebook activity
  • Facebook guidelines: Working effectively within current Facebook restrictions

Facebook Advertising

  • Bull's-eye targeting: how to target ads by location, keyword, connection, demographic, & workplace
  • Sponsored Stories: Boost visibility of community interactions to drive page ‘Likes’
  • Promoted Posts: Ensure your priority posts reach the largest possible audience
  • Facebook offers: Best practice to drive user sign-ups
  • Database marketing: Target your ads to your email marketing database with Custom Audiences

Day Two


  • Branded channels: Creating and customizing your YouTube Channel
  • Video production: How to creatively produce your own online video content
  • Organic promotion: Hands-on tips for driving views across the web
  • Pay-per-view: Overview of paid opportunities on YouTube
  • Managing comments: How to prioritize managing comments and dealing with negative posts
  • YouTube insight tool: Detailed overview of YouTube’s analytics and reporting tool


  • Business benefits: Clear overview of the advantages Vine offers over other viral video formats
  • Vine production: How to produce premium quality, perfectly looped Vines
  • Twitter integration: Maximize exposure with effective syncing with Twitter


  • Personal Profiles: Developing a coherent strategy of best practice across your employee base
  • Company Pages: Maximizing the effectiveness of your LinkedIn Page
  • Building a network: How to connect with current contacts & targeted industry professionals
  • Status updates: Target your posts by company size, industry, job function, seniority or geography
  • LinkedIn Groups: Establishing a successful, engaged community
  • LinkedIn InMail: Best practice use of LinkedIn’s paid messages to people outside your network
  • LinkedIn advertising: Detailed guidance on all paid-for advertising options available on LinkedIn


  • Latest changes: Get up-to-speed on Google’s latest plans for Google+
  • Business scope: Determine the commercial opportunity Google+ currently offers businesses
  • Technical overview: Understanding Circles, Hangouts and Ripples
  • Maximizing results: How to best establish a presence on Google+
  • Social search: Maximizing use of Google+ to boost online visibility


  • Business accounts: Full overview of functionality available to businesses
  • Visual content audit: Gauging your high-quality pictures and related visual content for use on Pinterest
  • Rich Pins: Maximizing use of Pinterest’s latest technical innovation to its platform
  • Optimization: Optimizing your website for sharing on Pinterest
  • Coupons & sales offers: Creating visually alluring coupons for Pinterest promotion
  • Pinterest competitions: Drive engagement levels with Pinterest contests
  • Maximizing traffic: Techniques for maximizing use of Pinterest to drive targeted traffic to your website


  • Community growth: How to grow a targeted follower base
  • Format fundamentals: Best practice use of photo filters and platform features
  • Brand tagging: Maximizing use of Instagram’s new feature allowing users to tag brands in photos


  • WordPress Vs Tumblr: Understanding the nuances between Tumblr and other blog platforms
  • Social network: Maximizing use of Tumblr’s social network features
  • Tumblr advertising: Full overview of current options


  • Platform specific: Full overview of free proprietary analytics tools available on all social platforms
  • Measurement tools: Advice on the free tools available online for tracking social activity
  • Metrics for success: Tried-and-tested metrics for measuring performance
  • Google Analytics: Advanced techniques to track web traffic and page views
  • Search performance: How to measure impact in search engines
  • Competitor benchmarking: How to gauge your performance with your key competitors and wider industry

Case Study Review

  • Best-in-class: Leading US case studies, demonstrating success across full variety of industry sectors

Hands-on Exercises

  • Active learning: Specially designed class exercises to get you quickly and confidently up-to-speed


  • Tailored discussion: Live consultancy to tackle challenges related specifically to your brand or client

Who Should Attend?

Marketing, Advertising, PR, Digital Marketing and ecommerce professionals – agency or client-side

Course Locations

This course is run in the central city locations outlined in the map below.

Full joining instructions, including final location details and detailed directions, will be shared seven days prior to the event taking place.

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